International Snow Science Workshop Proceedings - Montana State University Library

Item: AVALANCHE WARNINGS: THE MAIN INFORMATION CHANNELS IN FRANCE, WITH A FOCUS ON “VIGILANCE”, A MATURE CRISIS COMMUNICATION TOOL

• • Title: AVALANCHE WARNINGS: THE MAIN INFORMATION CHANNELS IN FRANCE, WITH A FOCUS ON “VIGILANCE”, A MATURE CRISIS COMMUNICATION TOOL

    Proceedings: International Snow Science Workshop 2024, Tromsø, Norway

    Authors:

    • Anne Dufour  [ CEN, Météo-France, CNRS, Grenoble, France ]
    • Cécile Coléou  [ Météo-France, Coordination team for mountain and avalanche operations, Grenoble, France ]
    • Benjamin Reuter  [ Météo-France, Coordination team for mountain and avalanche operations, Grenoble, France ]
    • Léo Viallon-Galinier  [ CEN, Météo-France, CNRS, Grenoble, France ]
    • Bruno Gillet-Chaulet  [ Météo-France, Direction des opérations pour la prévision, Toulouse, France ]
    • Olivier Hamelin  [ Météo-France, Direction des opérations pour la prévision, Toulouse, France ]
    • Alexandre Trajan  [ Météo-France, Coordination team for mountain and avalanche operations, Grenoble, France ]

    Date: 2024-09-23

    Abstract: In France, avalanches are responsible for around thirty fatalities a year, mainly among winter recreationists. Avalanches also threaten housings and transport routes (road and railways) ; the damage to mountain infrastructure and forests is considerable some years. There are many channels of information on avalanche danger and avalanche risk in France : daily avalanche bulletins, use of social networks, specific crisis communication tools, whether for spontaneous or triggered avalanches. We will highlight the complementarity between these different approaches, but also the difficulties that can arise from their simultaneous use. We will focus in particular on the target audiences and the means of reaching them. Particular emphasis will be placed on the "Vigilance" information system, set up in 2001 (https://vigilance.meteofrance.fr). "Vigilance" is the French crisis management tool for natural hazards (meteorology, hydrology and avalanches) ; its main idea is to provide both the authorities and the general public with the same level of information, including a description of the expected consequences and prescribing the behaviour to deal with them. We will also explain its direct link with the "European Multiservice Meteorological Awareness system", EMMA.

    Object ID: ISSW2024_P12.10.pdf

    Language of Article: English

    Presenter(s): Unknown

    Keywords: avalanche risk, crisis communication, audience, CAP

    Page Number(s): 1684 - 1691

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