Item: A RESEARCH SYSTEM FOR A MORE INTEGRATED AND RESPONSIVE CONTRIBUTION OF SOCIAL SCIENCE RESEARCH TO AVALANCHE SAFETY INFORMATION PRODUCT DESIGN AND EVALUATION
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Title: A RESEARCH SYSTEM FOR A MORE INTEGRATED AND RESPONSIVE CONTRIBUTION OF SOCIAL SCIENCE RESEARCH TO AVALANCHE SAFETY INFORMATION PRODUCT DESIGN AND EVALUATION
Proceedings: International Snow Science Workshop Proceedings 2023, Bend, Oregon
Authors:
- Pascal Haegeli [ School of Resource and Environmental Management, Simon Fraser University, Burnaby BC, Canada ]
- Christoph Mitterer [ Avalanche Warning Service Tyrol, Innsbruck, Austria ]
- Thomas Stucki [ Avalanche Warning Service, WSL Institute for Snow and Avalanche Research SLF, Davos Switzerland ]
- Matthias Walcher [ GeoSphere Austria, Avalanche Warning Service Salzburg, Salzburg, Austria ]
- Reto Rupf [ Zurich University of Applied Sciences, Wädenswil, Switzerland ]
Date: 2023-10-08
Abstract: Having an in-depth understanding of how avalanche forecast users access, understand, and apply avalanche hazard information is critical for making informed decisions about how to improve existing services or develop new ones. While there is a growing body of survey research examining the practices and capabilities of forecast users, the impact of this research on product development decisions as well as its contribution to the understanding of the user community in general has been limited so far. Some of the reasons contributing to this challenge are the recruitment of diverse samples being challenging, academic research being too slow and not aligning well with development timelines, and studies typically being one-offs only focusing on a particular research question and not contributing to the development of a more comprehensive understanding of the user community. We present a system for avalanche forecast user research that aims to help avalanche warning services and collaborating researchers overcome some of the practical challenges of this type of research and use online surveys more efficiently to create meaningful insights. Our system consists of i) a research panel, ii) a signup survey with standardized signup questions, and iii) a template for targeted research surveys to streamline survey design and deployment. Each of these components is explained in detail. Together, the research system aims to allow avalanche warning services to deploy shorter and more targeted research surveys more frequently, but still have the scientific rigor necessary to provide informative insight. Thereby, the system intends to foster a more continuous and structured two-way communication between avalanche warning services and their users, as well as more efficient collaborations between avalanche warning services and social scientists.
Object ID: ISSW2023_P2.46.pdf
Language of Article: English
Presenter(s): Pascal Haegeli
Keywords: avalanche forecast, user research, survey research, social science
Page Number(s): 915 - 922
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